Privacy Policy
Introduction
Welcome to Pawfellas. (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website [https://pawfellas.com] (the “Site”).
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.
- Account Information: Username, password, and other information you provide when you create an account on our Site.
- Order Information: Details of products you have purchased, including order number, product details, and delivery information.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our Site, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: Processing your orders, managing your account, and providing customer support.
- To Improve Our Services: Analyzing how our Site is used to enhance and personalize your shopping experience.
- To Communicate With You: Sending you updates about your orders, products, services, and promotions.
- For Marketing Purposes: Sending you information about products, services, and promotions that may interest you, where you have consented to receive such information.
- To Comply With Legal Obligations: Ensuring compliance with laws and regulations.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Security of Your Information
We take reasonable measures and follow industry best practices to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
Your Rights
Under Thai data protection laws, you have the following rights:
- Access: You have the right to request access to your personal information.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Withdrawal of Consent: You have the right to withdraw your consent at any time, where we are relying on your consent to process your personal information.
Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our Site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of our Site after any changes indicates your acceptance of the new Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@pawfellas.com
Phone: +66 81 639 745
Mon-Fri; 09.00 AM – 06.00 PM
Thank you for choosing Pawfellas. We appreciate your trust and will do our best to protect your personal information.